Help & contact

Support

We support gym teams and athletes with sign-in, product use, privacy and technical problems.

Contact

Email info@barbellmadness.com and include the affected app or website, your gym, a short description, the approximate time and a screenshot if useful. Never send passwords, 2FA codes, complete bank details or identity documents by email.

Gym-specific matters

Memberships, classes, invoices and decisions about member data are generally handled by the relevant gym. Barbell Madness assists with technical processes but does not replace the gym's contractual decisions.

Security

Mark suspected account compromise or security incidents with SECURITY in the subject. Contractual response times apply only where agreed in a separate service description.